At Hamilton County Developmental Disabilities Services, we strive to provide high-quality services to people we support and their families. Throughout the last several months, our strategic leadership team evaluated our internal organization and staffing needs, and recently made the changes outlined below.
Office of Planning, Innovating, and Quality
We will be centralizing record-keeping for HCDDS within the Office of Planning, Innovation, and Quality to improve organization and streamline several processes. This team will also be adding a new position of Quality Supervisor focused on supporting the quality assurance team and providers.
Office of Early Intervention
At the end of 2021, we took over the service coordination component of Early Intervention from Lighthouse Youth & Family Services. To best integrate this team, we created a new Office of Early Intervention and added the service coordination team to our table of organization.
Office of Inclusion and Collaboration
In January, we created the new position of Support Navigators. They will work with people who don’t need a lot of ongoing services but who want to maintain a contact for needs that come up from time to time or may arise in the future. Support Navigators will be part of the Introduction and Eligibility department and work closely with teams across HCDDS.
Office of Integrated Services
Lauren Jones, psychological supports manager, will be responsible for the coordination of the Family and Children First Council (FCFC), which is a collaborative organization working to increase the access, capacity, and effectiveness of services for youth and their families.
Office of Medicaid, Contracts, and SSA
We will be adding a Service and Support Administration (SSA) Administrative Specialist position to assist our SSA teams as they meet the needs of individuals and families.
Many of you are also aware we have a high number of openings on our SSA teams. We are focusing our efforts on retaining current and recruiting new SSAs so we can be responsive to individuals and families.
Many of these internal organizational changes are a result of feedback we’ve heard from families and employees. They will not impact the way most people interact with HCDDS and will improve our agency’s overall effectiveness for supporting people with developmental disabilities and their families.