Build Independence with Remote Support sarah December 28, 2022

Build Independence with Remote Support

MY LIFE MAGAZINE - Winter 2022-2023

By Robert Shuemak

How do you balance independence, safety, and meeting your daily needs? One option is remote support. This service uses technology to assist people with developmental disabilities in their homes.

Remote support can include cameras, sensors, motion detectors or door alarms. That technology connects to an office where trained direct support professionals (DSPs) monitor cameras and audio devices, said Jimmy Finley, executive director of Total home Care solutions remote support services.
“The person being supported remotely can remain safe at home,” Finley said. “They can also call if there is a need for someone to come to the home and provide in-person support.”
DSPs are alerted if any alarms or sensors go off, he added. They’re also notified if the person needs someone to reply to a question or request. And remote staff can contact police or fire departments in an emergency. 
Remote support has been around for years, but Finley said some people are still uncomfortable with the idea of being monitored at home. 
However, each person can customize the technology based on individual needs and specify when the service is active. 
“Remote support allows the person served to not have someone in their home all the time,” Finley said. “It also allows the person to practice their independence.”
Find additional resources on the Ohio Department of Developmental Disabilities website by searching for remote support on
Four people stand near a woman who is talking about remote support technology at a small apartment building.
Stephanie Cronstein of Total Homecare Solutions, right, talks about the remote support technology at a small apartment building in Madisonville during a tour in April. If you think remote support could work for you, talk to your service and support administrator (SSA) about your options. Photo By: Ryan Braun