The Power of Her Own Voice

The Power of Her Own Voice lisadanford June 2, 2023

The Power of Her Own Voice

Amy Hayden was in a rough place four years ago. She was in an abusive relationship and harming herself to cope with her emotions.

Through her service & support administrator, Hayden got connected to Lisa Yee, an HCDDS behavior support specialist. They met in person to talk about Hayden’s experiences and her needs. They also worked through a trauma-informed biographical timeline, which puts a person’s current situation in context with their life experiences.

“We worked on identifying what Amy did in a positive way that helped increase her own voice, choice and control in her life,” Yee said. “She recognized that she could be a bigger advocate for herself.”

Yee also helped her redirect the self-harm into other ways for Hayden to express herself, primarily by embracing her love of art.

“I connected to Lisa pretty quickly and felt comfortable with her, not holding back like I do sometimes,” Hayden said. “I felt very supported from day one. She helped me voice my resilience a lot more.”

Behavior support can help people find tools within themselves to communicate their needs or connect to support in the community. “Amy learned that she can nurture healthy relationships and maintain them,” Yee said. “She learned the power of her own voice.”

The HCDDS Behavior Support team strives to support people in a way that helps them achieve true happiness and well-being in the safest way possible. If you would like to connect with the Behavior Support Team, please contact your (or your loved one’s) Service and Support Administrator, Support Navigator, and/or Transition Specialist.  

A couple pose together and smile. They are outside in a crowd during winter.

Amy Hayden is now in a happy and supportive relationship with her fiance Michael Ginn. She learned how to nurture healthy relationships with help from the HCDDS Behavior Support team. 

If you or someone you know is struggling with mental health challenges, including thoughts of self-harm, the list of resources below can help you find safety and support.

The National Suicide Prevention Lifeline is 988. When people call, text, or chat 988, they will be connected to trained counselors that are part of the existing Lifeline network. These trained counselors will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary.

Talbert House Crisis Hotline

(513) 281-2273 or text Talbert to 839863

This 24-hour suicide and crisis hotline offers crisis intervention, information, and referral services to individuals of any age. Learn more at

Mobile Crisis Team at University Hospital

(513) 584-5098

Mobile Crisis is available 8:30 a.m. to midnight Monday through Friday and noon to 8:30 p.m. Saturday and Sunday. After hours, referrals can be made by calling Psychiatric Emergency Services at (513) 584-8577. Learn more at

Hamilton County Mental Health Access Point

(513) 558-8888

The front door of Hamilton County’s public mental health system. It provides assessment, support, and connections for children and adults residing in Hamilton County who are in need of mental health services. Learn more at

Psychiatric Emergency Services

(513) 636-4124

Provides around-the-clock care to patients in crisis with psychiatric emergencies or for those experiencing suicidal and/or homicidal feelings. Learn more at